I designed and helped implement a full-featured loyalty system seamlessly integrated with the e-shop.gr e-commerce platform, tailored to increase customer engagement and retention.

• Points System
  Customers earn points through purchases, referrals, questionnaires, profile completion, and seasonal campaigns.

• Tier Levels
  Bronze, Silver, Gold tiers unlock escalating benefits such as bonus points, free shipping, and early access to sales.

• Rewards Redemption
  Points can be exchanged for discount vouchers, free shipping, or exclusive products.

• Referral Program
  Personalized links allow users to invite friends and earn bonus points on each successful signup.

• Questionnaire Incentives
  Users can complete feedback surveys to earn extra points, supporting engagement and insights.

• Gamification
  Missions, badges, and milestone achievements create a sense of progress and fun.

• Transaction & Points History
  A personal dashboard tracks all activities, point balance, and tier progress.

• Tier Benefits Tracker
  Users can view current spending vs. next-tier targets with real-time progress indicators.